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The wave pool was packed and I witnessed 2 toddlers in 10 min being lost from their parents- but they had life jackets on. The staff in the restaurant had no idea what was or wasn’t included in our meal plans. The line to get our lunch was an hr and 15 min. We didn’t pack food as according to your site that isn’t allowed nor are chairs - apparently that isn’t truly enforced as we saw a group of 10 or so with chairs and coolers. Unfortunately, having already bought our tickets online there was no going back sitting in a 40min line to get to the parking lot. Our experience was overpriced misery! There were way too many patrons, admission numbers really need to be monitored somehow. We won’t be back and plan to tell everyone about this horrific experience. She offered us VIP passes but at this point we told her we were exhausted, frustrated and my friend has stage 4 cancer and we all needed to leave. We pleaded with her and explained our case. Candice, the “official supervisor” of this group informed us she wouldn’t be able to offer a refund. We approached the “supervisors office”, which consisted of a room of 18-24 year old kids, and asked for a refund. It was now 12pm, we had been at the park for 1 hour 30 minutes and rode 1 ride. My best friend with cancer was hurting and we decided we needed to leave. At this point we decided we couldn’t wait in any more lines and wanted to relax in the lazy river but discovered they don’t have any tubes, we were told this was caused by a “nation wide tube shortage”.Īt this point, we were burned out, extremely frustrated and exhausted.

Our first ride was a 45 minute wait, followed by a 45 second ride! We then attempted to go on one of our favorite rides, Cyclone, and discovered it was closed due to staffing issues. We discovered this was due to staffing shortages. The lines were super long from the start. Parking was $20, tickets after fees were $55 each for adults and $30 for the 2 kids. Her two nieces were in town ( 8 and 13) and we decided to tough it out for them. I was with my best friend, who is battling stage 4 breast cancer (the cancer has spread to her brain, liver and lungs. I arrived Wednesday at 10:30am, right when they opened. This place should not be charging the price they charge if the accommodations are like this. Uh wasn't this park closed for a long period of time? Why wasn't any of these issues addressed? Whoever the Park Manager is they are Slacking. The kids splash area was really nice but they needed to do some repairs that was OBVIOUS! Flooring of the netting to one of the areas the kids run through was shredded/ripped and you could see wiring at the bottom of the net. The lazy river was a 15 min wait to get to the front area just to have a shortage of inner tubes and practically have to fight over getting one from the other customers. The lounge chairs were old and dirty, looked as if no one had been cleaning or disinfecting at all. All the other restrooms were small and had long lines constantly. Then once you finally get through that ciaos and get into the park, the bathrooms were not the cleanness and there's only one big bathroom with multiple stalls throughout the park and it's in the front entrance. We waited for approx 45mins in line at the light because there's no one directing traffic to help things move fluidly. We went over the holiday weekend and lets just stay it wasn't a good experience starting from the parking situation. Six Flags should be ashamed to have their name attached to this waterpark.